Tomplay Sheet Music

Tombooks

GET - On the App Store

Display
Dotted image overlay

FAQ

Getting started

What is an interactive sheet music?

Appropriate for musicians of all levels, Tomplay interactive sheet music offer multiple functionalities that make learning music more dynamic and effective.

Tomplay interactive sheet music contain high-quality audio tracks for listening and accompaniment, which are recorded by professional musicians. These audio tracks are synchronised with the scores, which scroll automatically on the tablet or computer screen.

You have the option to slowing down the tempo of the music and speeding it up as you progress, without loss of quality.

Many additional functionalities allow you to annotate a score, record yourself or play a specific passage in a loop.

You may be aware of the collection “Minus One”, which works with CDs. Tomplay does away with the need for CDs, as everything is integrated on a single platform: audio, score and all functionalities you need for your learning.

How can Tomplay make my learning and playing experience more dynamic and more efficient?

All the functionalities of Tomplay scores are designed to be appropriate to the skill of each musician.

Follow the cursor and the music allows you to focus on the score, while working on your listening skills.

Our tests have highlighted a much quicker learning phase than with a traditional score.

I'm a beginner - can I use Tomplay?

Many of the scores in our catalogue are for beginner-level musicians. You will find them by selecting “beginner” in the “difficulty” filter.

On which devices is Tomplay available?

Tomplay is available for iPad and Android tablets, smartphones (iPhone and Android) as well as for PC and Mac:

If you have an iPad or an iPhone, download our iPad app here.

If you have an Android tablet, an Android smartphone, a Chrome Book or an Onyx tablet, download our Android app here.

If you use a computer or a tablet/computer like the Windows Surface, you have two options : 

1. Use our interactive scores directly via your Internet browser (an Internet connection is necessary for playing your scores). For this, create an account or log in to your account by clicking here.

2. Download our computer app (no Internet connection necessary for playing your scores) by clicking here

For optimum performance, we recommend that you download our computer app rather than using your browser. 

 

Minimum requirements for the PC/Mac version:

-Operates with Windows 7 or more recent on PC operating systems.

-Compatible with the following browsers: Google Chrome, Firefox, Safari and Microsoft Edge.

-An internet connection is needed for accessing the web app (PC/Mac version).

If you receive a memory error message while you are downloading a score, we recommend that you close all other tabs and opened web pages and download the interactive score again.

 

Minimum requirements for the computer app PC/Mac :

- Operates with Windows 7 or more recent on PC.

- Operates with OSX El Captain or later on Mac (11.7 or more recent)

 

Minimum requirements for the iPad version:

-The iPad app works on the models iPad 2 and later, as well as on iPad mini 2 models and later. You may encounter bugs and occasional slowness in the scores on iPad 2 and iPad mini 2. All more recent models work perfectly.

-IOS 7 is required for using Tomplay.

 

Minimum requirements for the Android version:

-The Android app works on all Android tablets with a minimum 1 GB RAM of memory.

-Android 5.0 “Lollipop” is necessary to operate the application.

 

Minimum requirements for the iPhone version : 

The Tomplay app operates on all iPhones equipped with IOS 9.0 or more recent.

 

Minimum requirements for the Android smartphone version : 

- The Tomplay app is compatible with OS 4.1 systems or more recent, ARMv7 CPU with NEON support or Atom CPU, OpenGL ES 2.0 or more recent. 

What types of scores are available in the Tomplay catalogue?

The Tomplay catalogue contains scores for thirteen instruments: piano, violin, flute, clarinet, cello, viola, saxophone, guitar, oboe, trumpet, harp, trombone and vocals.

In our catalogue for piano, you will find pieces for solo piano such as the Moonlight Sonata by Beethoven, pieces for piano with orchestra accompaniment such as Concerto n° 23 by Mozart or Pirates of the Caribbean, 4-handed piano pieces such as the Hungarian Dances by Brahms, duets such as the Swan by Saint-Saëns, as well as scores for piano accompaniment, which enable teachers to accompany their students, for example.

In our catalogue for violin, viola, flute, oboe, clarinet, saxophone, trumpet and trombone, you will find scores for solo instruments such as the Partitas by Bach for violin, scores with piano accompaniment, generally adaptations of famous classical music themes, such as Symphony n° 40 by Mozart, original duets such as the sonatas for violin and piano by Mozart, trios such as Opus 100 n° 1 by Schubert, quatuors or scores with orchestra accompaniment such as clarinet concerto K. 622 by Mozart or the theme from the film The Pink Panther.

Our scores are organised at eight levels of difficulty, from beginner to expert. All contain high-quality audio tracks, recorded by us with professional musicians or licensed with our partners, which include Deutsche Grammophon and Sony Music. You can therefore play with accompaniment and be inspired by interpretations by top musicians.

How much do Tomplay scores cost?

You have free access to a demo interactive sheet music for each instrument.

Each score costs between 2 EUR and 18 EUR, depending on the length and complexity of the piece. For example, a short duet will cost between 2 EUR and 4 EUR, while a concerto with orchestral accompaniment will cost between 10 EUR and 18 EUR. We also offer “collections” of scores such as “The Most Beautiful Romantic Melodies for Piano” that are discounted compared to buying the scores individually.

We also offer a monthly or yearly subscription with following advantages:

• Unlimited access to our entire catalogue for EUR 9.99/month or EUR 99/year (over 10,000 scores available). Verified teachers and their students get a discount on the subscription, for more details please visit the teacher section.

• Two hundred new scores added each week

• Available on all your devices (iPad, Android Tablet, PC and Mac)

• On-demand sheet music production: you can ask every three months of subscription for a score which is not available in the Tomplay shop and that we will produce for you on demand

• Priority access to customer service: we will answer you 7 days a week and before other customers

 

You can connect up to three devices to a Tomplay account.

You can manage your devices by going to “My account” -> “My devices”, or by clicking here.

Do I need an internet connection to use Tomplay?

If you are using Tomplay on a PC or Mac

1. If you are using our interactive scores via your browser, you will need an Internet connection for buying and using your interactive scores. 

2. If you download the computer app here, you will need an Internet connection for buying and using your interactive scores. Once the scores have been downloaded, you will be able to play without an Internet connection. 

 

In the Apple and Android apps, you need an internet connection in order to purchase and download our scores.

Once these scores are downloaded, you can play without an internet connection.  

I need help! Who can I contact?

You can call us on +41 21 711 49 11 or send us an e-mail here.

If you would like to play a score that isn't available in our catalogue yet or have suggestions regarding the functioning of the app, please feel free to contact us to let us know.

I am a teacher/director of a music school: how can I use Tomplay with my pupils ?

If you are the director of a school or musical conservatory, please contact us directly by clicking here to obtain a tailor-made offer for your establishment. 

We also offer special rates and services for music teachers and their pupils. 

 

To have access to the special teacher rate, please proceed as follows: 

1. Download the app for iPad by clicking here or for an Android tablet by clicking here, or create an account here if you use a PC or Mac.

2. When you create your account, choose “Teacher” level and then enter your full name as well as the name of the establishment in which you teach. 

3. Once your account has been confirmed, you will benefit from a discount on your subscription as well as the advantages set out below.

 

Your teacher account offers you the following advantages

1. A discount on monthly subscription: EUR 7.99/month (normal rate EUR 9.99) and on annual subscription EUR 83.99 (normal rate EUR 99.99)

2. Works on demand: Every quarter during their subscription, teachers and pupils have the possibility of ordering works from us which are not yet featured in our catalogue.

3. We offer a dedicated 7 days a week service to all pupils and teachers. 

 

Here is how to make sure that your pupils benefit from the discount on monthly or annual Tomplay subscription: 

1. Log in to your account by clicking here.

2. Click on “Invite your pupils” and enter the e-mail address of your pupil.

3. Your pupil will then receive an e-mail invitation. He or she should then create an account with the same e-mail address you have used for the invitation. The pupil discount will then be automatically activated on his or her account. 

How to?

Webapp

Webapp

How do I use Tomplay on my PC, Mac or Windows tablet?

You have two possibilities for using Tomplay on a PC/Mac or a computer tablet such as Windows Surface: 

1. Use Tomplay directly via your Internet browser: For this, create an account or log in to your account by clicking here. Select your instrument. You can then test a free score by entering your e-mail address or access our full catalogue for this instrument. An Internet connection is necessary for using Tomplay scores via your Internet browser. 

2. Use the Tomplay app for PC/Mac. To download the app, click here.

For optimum performance when using our interactive scores, we recommend that you download our computer app rather than using your browser. 

How can I change the audio track in a score?

To change the audio track in a score, open the score and in the upper left corner of the page, click on “Audio”. You can then choose the desired audio track.

How can I record myself ?

You can record yourself by clicking on the microphone icon (Rec.).

Simply choose your accompaniment, press “Rec” and start playing!

Your computer’s microphone must be on. To switch it on, please refer to your browser’s settings.  

Where do I find my recordings?

If you are using Tomplay scores directly via your Internet browser, you will find your recordings in the section “My scores”. The recording can be found under the corresponding score. 

If you are using our computer app, you will find your recordings in the section “My scores”. The recording can be found under the corresponding score. 

How can I delete a recording I've saved ?

If you go via your internet browser, you can delete a recording by clicking on the waste paper bin icon alongside the score in the “My scores” section. The recording can be found under the corresponding score. 

If you are using our computer app, you can delete it in the main “My scores” menu in the app. Click on “My recordings” and on the waste paper bin icon to the right of the recording you want to delete.

 

How can I annotate a score ?

To annotate a score, you must first create a new one. In the upper right-hand corner, click on “Create score”.

Enter a name of your choosing and click on “Save”.

With the "Annotation" tab, you can add any musical annotation such as a sharp symbol, a crescendo, or fingering. To add an annotation, select it and, holding the mouse down, drag it to the desired location on the score. Do the same in order to move an existing annotation.

With the "Draw" tab, you can draw on the sheet music. Select a color and weight, and hold down your left mouse button to draw.

With the "Highlight" tab, you can highlight a note, a staff or a bar in semi-transparent colour. Select a colour and weight and hold down the left mouse button to highlight.

With the "Text" tab, you can add text to the score. Select a color, and click on anywhere in the score. Write your text with your keyboard. With the "Size" tool, you can then adjust the size of the text. Move the text box wherever you want by holding down your left mouse button on the grey button just above the text. Then, press on the pink button on the bottom-right of your text to approve your annotation.

To delete an annotation, click on the "Erase" tool and bring your mouse over to the annotation to delete it. The "Undo" button allows you to undo your last step.

All your changes are saved automatically when you close the annotation panel by clicking on the cross on the top left.

Finally, to display the annotations panel again, please click on “Edit a score” on the top right. You can access your annotated score by selecting it in the “Score” drop-down list on the top left.

How do I delete an annotation on an annotated score?

If you wish to delete an annotation, click on “Edit a score” on the top right in order to open the annotations panel. Then click on the "Erase" button and then click on the annotation that you want to delete. If you deleted the wrong annotation, click on the "Undo" button and the annotation will reappear.

To delete an annotated score, click on “Score” in the upper left-hand corner, then click on the waste paper basket-shaped icon next to the score you want to delete.

How can I print a score ?

To print a score from your computer (from our website or our PC/Mac app), go to My scores and open the score you wish to print. Click on the printer icon and your score will print just like any other document from your computer.

For subscribers, the number of printings is limited to 4 different scores per month (8 for teacher partners). You can print the same score as many times as you wish. You will have a new credit to print 4 scores (or 8 scores if you are a teacher) at the beginning of every month.

How can I get a new password if I forgot mine?

Click here in order to reset your password. 

Then enter your e-mail address and a new password will be sent to you automatically.

If the e-mail does not appear in your inbox, check that it has not gone into the spam folder.

How can I change my password?

To change your password, log in to your account by clicking here

How can I change my e-mail address?

If you wish to change the e-mail address associated with your Tomplay account, contact us here.

Let us know your former e-mail address along with your new one. We will make the change for you.

How can I change my instrument or the difficulty level I set up?

To change your instrument or level, log in to your account by clicking here

If you are using our computer app, you can change your instrument or your level in the “My account” menu. 

How can I access the full Tomplay catalogue for an instrument?

To access an instrument catalogue, click here and select your instrument.

Click on “Access our full catalogue of scores” (only visible if you are not logged in to your account. If you are logged in, ignore this step).

The whole of the catalogue will then be displayed, along with the filters to enable you to access the score you are looking for more quickly.

How can I get the piano accompaniment score of a duet I have purchased?

To access the catalogue for piano, click here.

Various filters are suggested at the top. In the “accompaniment” filter, select “piano accompaniment”. You will see several scores appear for the same piece.

In the “Information” section, we list the instrument(s) the piano accompaniment score was written for (instruments in C, in B#, etc.). Choose the one that matches your instrument.

How can I synchronise the purchases I have made on the Tomplay website or on the PC/Mac app on my tablet (iPad or Android tablet) or my smartphone (iPhone or Android)?

To synchronise your purchases made on our webite or the PC/Mac app in the Tomplay app for tablet (iPad and Android) or smartphone (iPhone or Android), do the following:

  1. In the tablet or smartphone app, make sure that you are connected to the same Tomplay account as the one used in order to make your purchases. To look up your account or log in to another account, click on “My account” in the app’s main menu.
  2. In the “My account” tab, press on “Synchronise scores on my devices”.

How can I retune the audio accompaniment to my instrument?

If you are using our computer app, you have the possibility of changing the pitch of a score accompaniment in order to adjust it to your instrument. To do this: 

1. Open your score and go to “Settings”,

2. Select “Accompaniment pitch (in Hz)”

3. You can modify the pitch of the accompaniment to adapt it to the tuning of your instrument.

 

This function is not available if you are using Tomplay directly via your browser. On the other hand, it is available if you are using our computer app. Click here to download the Tomplay app for PC/Mac

How can I transpose the pitch of a score ?

Some scores, particularly our scores for singing, are offered at several pitches.

If you wish to transpose a score into a pitch that we have not offered, contact us directly by clicking here and we will be delighted to respond to your request. 

 

If you wish to adapt the audio accompaniment’s pitch to match with your instrument’s tuning, see -> How to tune the audio accompaniment to my instrument ? 

How can I delete a score I don’t need ?

If you are using Tomplay scores directly via your Internet browser

To delete a score, go to the “My scores” section and click on the waste paper bin icon alongside the image.

If you delete a score, you will always have the option of restoring it afterwards with all the annotations you have made.

 

If you use our computer app

To delete a score, go to the “My scores” section and click on the pen icon in the upper right-hand corner of the page. Look for the score you want to delete and click on the waste paper bin icon at the top right of the image.

If you delete a score, you will always have the option of restoring it afterwards with all the annotations you have made.

How to use a Tomplay gift card ?

Here is what to do if you have received a Tomplay gift card:

1. Go to www.tomplay.com. Create an account or log in to your account on the right-hand side at the top.
2. Click on "Shop" in the top menu and add items to your basket.
3. Click on your basket at the top and then on "Proceed to payment".
4. Enter your code in the corresponding "Promo code" field and click on "Validate" - Take care to follow capitals and lower case correctly.
5. Your code will be automatically applied and the amount of your order will be deducted from your balance. When you purchase again on our site, the balance of your gift card will be taken into account.

If you wish to convert your gift card into a monthly or annual Tomplay subscription giving your access to an unlimited download of all our scores for the duration of your subscription, please contact us here and we will he happy to help.

The gift card can only be used on our website. Please follow these instructions to then import your purchases into Apple and Android apps:

1. Download Tomplay onto your iPad/iPhone here or your Android tablet/smartphone here 
2. In the app, log in to the same Tomplay account as used on our website.
3. You will find your purchases in the "My Account" tab and will be able to download them to your device by clicking on "Synchronise scores between my devices".

How to use a Tomplay promo code ?

If you have received a promo code giving you acess to all our catalogue of interactive scores for one month free, simply follow the steps bellow to activate it :

1. Connect to our website www.tomplay.com from your computer.
2. On the top right of the page, click on "Registration" or "Already member?" if you have already subscribed.
3. On the top of the page, click on "Go Premium"
4. Choose between the monthly and yearly subscription (with no obligation, you will not be charged for the first month and your subscription can be cancelled anytime from your account)
5. Enter the promo code received and fill our the rest of the form with your information.
6. You will have access to more than 12'000 free scores for one month. Your free trial month is also usable on the Apple (iPad and iPhone) and Android (tablet and smartphone) apps by connecting to the app from the same Tomplay account.

iPad/iPhone App

iPad/iPhone App

How do I download the iPad/iPhone app?

The Tomplay app for iPad and iPhone can be downloaded free of charge from the App Store.

Click here from your iPad or simply tap “Tomplay” in the App Store search bar.

How can I change the audio track in a score?

To change the audio track in a score, open the score and in the upper left corner of the page, click on “Audio”. You can then choose the desired audio track.

How can I change the audio track in a score?

To change the audio track in a score, open the score and in the upper left corner of the page, click on “Audio”. You can then choose the desired audio track.

How can I record myself ?

You can record yourself by clicking on the microphone icon. Simply choose your accompaniment and click on “Rec”.

If the microphone does not work, it means that you have not granted Tomplay permission to use it. Go to your tablet’s settings and authorise use of the microphone.

Where do I find my recordings?

Once you have saved your recording, you can listen to it in the main “My scores” menu in the app.

You will find your recording underneath the image of the corresponding score.

How can I delete a recording I've saved?

Once you have saved your recording, you can delete it in the main “My scores” menu in the app.

Click on “My recordings” and on the waste paper basket icon to the right of the recording you want to delete.

How can I find my recordings after having installed Tomplay on a new iPad or iPhone?

We regret that our app currently does not allow you to keep your recordings if you are using a new iPad or iPhone or if you delete the app. We are working on a new system that will make it possible to save your recordings on the Cloud.

How can I annotate a score ?

To annotate a score, you must first create a new one. In the upper right-hand corner, click on “Create score”.

Enter a name of your choosing and click on “Save”.

With the "Annotation" tab, you can add any musical annotation such as a sharp symbol, a crescendo, or fingering. To add an annotation, select it and, holding the mouse down, drag it to the desired location on the score. Do the same in order to move an existing annotation.

With the "Draw" tab, you can draw on the sheet music. Select a color and weight, and hold down your left mouse button to draw.

With the "Highlight" tab, you can highlight a note, a staff or a bar in semi-transparent colour. Select a colour and weight and hold down the left mouse button to highlight.

With the "Text" tab, you can add text to the score. Select a color, and click on anywhere in the score. Write your text with your keyboard. With the "Size" tool, you can then adjust the size of the text. Move the text box wherever you want by holding down your left mouse button on the grey button just above the text. Then, press on the pink button on the bottom-right of your text to approve your annotation.

To delete an annotation, click on the "Erase" tool and bring your mouse over to the annotation to delete it. The "Undo" button allows you to undo your last step.

All your changes are saved automatically when you close the annotation panel by clicking on the cross on the top left.

Finally, to display the annotations panel again, please click on “Edit a score” on the top right.

You can access your annotated score by selecting it in the “Score” drop-down list on the top left.

How do I delete an annotation?

If you wish to delete an annotation, tap on “Edit a score” on the top right in order to open the annotations panel.

Then tap on the "Erase" button and then tap on the annotation that you want to delete. If you deleted the wrong annotation, click on the "Undo" button and the annotation will reappear.

To delete an annotated score, click on “Score” in the upper left-hand corner, then click on the waste paper basket-shaped icon next to the score you want to delete.

How can I find my annotations after having installed Tomplay on a new iPad or iPhone?

All your notes are automatically saved to the Cloud. To retrieve your scores and notes on your new iPad or iPhone, follow the following steps: 

1. Open the Tomplay app on your new iPad or iPhone and log in to your Tomplay account.

2. Go to “My account”, then click on “Synchronise the scores between my devices”.

3. Import the scores you want. All your notes will automatically appear in your account once they have been downloaded. 

How to print a score directly from my iPad or iPhone ?

To print a score from your iPad or iPhone, you must have a printer connected with AirPrint. Open the score you wish to print and click on the printer icon on the right at the bottom.

If you don't have a printer compatible with AirPrint, you can print all your scores from your computer by logging in to our website www.tomplay.com and going to "My Scores". Open the score you want and click on the printer icon. Your score will print from your computer just like any other document.

For subscribers, the number of printings is limited to 4 different scores per month (8 for teacher partners). You can print the same score as many times as you wish. You will have a new credit to print 4 scores (or 8 scores if you are a teacher) at the beginning of every month.

How can I delete a score I don’t need?

To delete a score, go to the “My scores” section and click on the pen icon on the upper right-hand corner of the page. Look for the score you want to delete and click on the waste paper basket-shaped icon on the top right of the image.

If you delete a score, you will always have the option to restore it afterwards with all the annotations you have made.

How can I get a new password if I forgot mine?

Click here in order to reset your password. 

Then enter your e-mail address and a new password will be sent to you automatically.

If the e-mail does not appear in your inbox, check that it has not gone into the spam folder.

How can I change my password?

To change your password, log in to your account by clicking here

How can I change my e-mail address in my account ?

If you wish to change the e-mail address associated with your Tomplay account, contact us here.

Let us know your former e-mail address along with your new one. We will make the change for you.

How can I change my instrument or the difficulty level I set up?

In the main “My scores” menu, click on “My account” and select the instrument and the level of your choice. Click on “Save” to save your changes.

How can I access the full Tomplay catalogue for an instrument?

Click on the “Shop” button in the upper left-hand corner of the main “My scores” menu.

The Store is divided into four sections. The section “New” redirects you to all our new scores.

The section “Popular” shows you the scores most downloaded by Tomplay users.

The section “Browse” allows you to filter the scores by composer, music style, level or accompaniment.

The section “Collections” offers collections of scores such as “The Most Beautiful Romantic Melodies for Piano, beginner” which are discounted compared to buying the scores individually.

How can I get more information about a score? (PDF preview, difficulty level etc.) ?

In the Shop, click on the image of the score you are interested in. A window will open containing full information about the score.

How can I get the score for the piano accompaniment of a duet?

In the Shop, click on your instrument’s icon on the top right. You are then redirected to the “instrument menu” in our catalogue. Select piano.

In the section “Browse”, you can then filter the piano scores by selecting “piano accompaniment” in the “Accompaniment” column.

 You will sometimes see several scores for the same piece. On clicking on the image for each score, you will notice that in the “Information” section, we list the instrument(s) the piano accompaniment score was written for (instruments in C, in B#, etc.). Choose the one that matches your instrument.

How can I synchronise the purchases I've made in the iPad or iPhone app to the PC/Mac version ?

To synchronise your purchases made on in the Apple app on your PC or Mac, do the following:


1. In the PC/Mac app, click on “My account” in the main menu of the app.
2. In the “My account” tab, click on “Synchronize scores on my devices".

How can I synchronise the purchases I have made in the iPad or iPhone app to the Tomplay website ?

The synchronisation of the purchases made in Apple app on the Tomplay website is automatic. Simply log in at www.tomplay.com using the same account created on your iPad or iPhone and and you will find all your purchases.

How can I synchronise the purchases I've made on the PC/Mac app on my iPad or iPhone?

To synchronise your purchases made on the PC/Mac app in the Apple app, do the following:


1. In the Apple app, make sure that you are connected to the same Tomplay account as the one used for making your purchases. To look up your account or log in to another account, click on “My account” in the app’s main menu.
2. In the “My account” tab, click on “Synchronise the scores on my devices”. Your purchases will be automatically synchronised

How can I synchronise my purchases from my old iPad or iPhone to my new device ?

To import your purchases from your old iPad or iPad to your new device, do the following:


1. On your new iPad or iPhone, make sure you are connected to the same Apple/iTunes account you used in order to purchase your scores on the old device. To change Apple account, go to the settings on your device.
2. In the Tomplay app on your new iPad or iPhone, click on “My account" and then on "Synchronise scores on my devices".

How can I retune the audio accompaniment to my instrument?

You have the possibility of changing the pitch of a score accompaniment in order to adjust it to your instrument. To do this: 

1. Open your score and go to “Settings”,

2. Select “Accompaniment pitch (in Hz)”. 

3. You can modify the pitch of the accompaniment to adapt it to the tuning of your instrument.

How can I transpose the pitch of a score ?

Some scores, particularly our scores for singing, are offered at several pitches.

If you wish to transpose a score into a pitch that we have not offered, contact us directly by clicking here and we will be delighted to respond to your request. 

If you wish to adapt the audio accompaniment’s pitch to match with your instrument’s tuning, see -> How to tune the audio accompaniment to my instrument ? 

Android App

Android App

How do I download Tomplay for Android tablets and smartphones ?

The Tomplay app for Android devices can be downloaded free of charge from the Play Store.

Click here from your tablet or smartphone, or simply tap “Tomplay” in the Play Store search bar.

How can I change the audio track in a score?

To change the audio track in a score, open the score and in the upper left corner of the page, click on “Audio”. You can then choose the desired audio track.

How can I record myself ?

You can record yourself by clicking on the microphone icon. Simply choose your accompaniment, click on “Rec” and start playing!

If the microphone does not work, it means that you have not granted Tomplay authorisation to use it. Go to your tablet’s settings and authorise use of the microphone.

Where do I find my recordings?

Once you have saved your recording, you can listen to it in the main “My scores” menu in the app. You will find your recording underneath the image of the corresponding score.

How can I delete a recording I've saved?

Once you have saved your recording, you can delete it in the main “My scores” menu in the app.

Click on “my recordings” and on the waste paper basket icon to the right of the recording you want to delete.

How can I find my recordings after having installed Tomplay on a new Android tablet or smartphone ?

We regret that our app currently does not allow you to keep your recordings if you use a new Android tablet or Android smartphone or if you delete the app.

We are working on a new system that will make it possible to save your recordings on the Cloud.

How can I annotate a score ?

To annotate a score, you must first create a new one. In the upper right-hand corner, click on “Create score”.

Enter a name of your choosing and click on “Save”.

With the "Annotation" tab, you can add any musical annotation such as a sharp symbol, a crescendo, or fingering. To add an annotation, select it and, holding the mouse down, drag it to the desired location on the score. Do the same in order to move an existing annotation.

With the "Draw" tab, you can draw on the sheet music. Select a color and weight, and hold down your left mouse button to draw.

With the "Highlight" tab, you can highlight a note, a staff or a bar in semi-transparent colour. Select a colour and weight and hold down the left mouse button to highlight.

With the "Text" tab, you can add text to the score. Select a color, and click on anywhere in the score. Write your text with your keyboard. With the "Size" tool, you can then adjust the size of the text. Move the text box wherever you want by holding down your left mouse button on the grey button just above the text. Then, press on the pink button on the bottom-right of your text to approve your annotation.

To delete an annotation, click on the "Erase" tool and bring your mouse over to the annotation to delete it. The "Undo" button allows you to undo your last step.

All your changes are saved automatically when you close the annotation panel by clicking on the cross on the top left. Finally, to display the annotations panel again, please click on “Edit a score” on the top right. You can access your annotated score by selecting it in the “Score” drop-down list on the top left.

How do I delete an annotation?

If you wish to delete an annotation, tap on “Edit a score” on the top right in order to open the annotations panel. Then tap on the "Erase" button and then tap on the annotation that you want to delete. If you deleted the wrong annotation, click on the "Undo" button and the annotation will reappear.

To delete an annotated score, click on “Score” in the upper left-hand corner, then click on the waste paper basket-shaped icon next to the score you want to delete.

How can I find my annotations after having installed Tomplay on a new Android tablet or smartphone ?

All your notes are automatically saved to the Cloud. To retrieve your scores and notes on your new device, follow the following steps: 

1. Open the Tomplay app on your new iPad and log in to your Tomplay account.

2. Go to “My account”, then click on “Synchronise scores between my devices”.

3. Import the scores you want. All your notes will automatically appear in your account once they have been downloaded. 

How to print a score directly from my Android device ?

To print a score from your Android tablet or smartphone, you must have a printer connected to your Wifi. Open the score you wish to print and click on the printer icon on the right at the bottom.

If you don't have a wifi-connected printer, you can print all your scores from your computer by logging in to our website www.tomplay.com and going to "My Scores". Open the score you want and click on the printer icon. Your score will print from your computer just like any other document.

For subscribers, the number of printings is limited to 4 different scores per month (8 for teacher partners). You can print the same score as many times as you wish. You will have a new credit to print 4 scores (or 8 scores if you are a teacher) at the beginning of every month.

How can I delete a score I don’t need?

To delete a score, go to the “My scores” section and click on the pen icon on the upper right-hand corner of the page. Look for the score you want to delete and click on the waste paper basket-shaped icon on the top right of the image.

If you delete a score, you will always have the option to restore it afterwards. However, you will lose personal annotations and the recordings that are linked with it.

How can I get a new password if I forgot mine?

Click here in order to reset your password. 

Then enter your e-mail address and a new password will be sent to you automatically.

If the e-mail does not appear in your inbox, check that it has not gone into the spam folder.

How can I change my password?

To change your password, log in to your account by clicking here

How can I change the e-mail address in my account ?

If you wish to change the e-mail address associated with your Tomplay account, contact us here.

Let us know your former e-mail address along with your new one. We will make the change for you.

How can I change my instrument or the difficulty level I set up?

In the main “My scores” menu, click on “My account” and select the instrument and the level of your choice. Click on “Save” to save your changes.

How can I access the full Tomplay catalogue of interactive scores for my instrument?

Click on the “Shop” button in the upper left-hand corner of the main “My scores” menu. The Store is divided into four sections.

- The section “New” redirects you to all our new scores.

- The section “Popular” shows you the scores most downloaded by Tomplay users.

- The section “Browse” allows you to filter the scores by composer, music style, level or accompaniment.

- The section “Collections” offers collections of scores such as “The Most Beautiful Romantic Melodies for Piano, beginner”, which are discounted compared to buying the scores individually.

How can I get more information about a score? (PDF preview, difficulty level…)

In the Shop, click on the image of the score you are interested in. A window will open containing full information about the score.

How can I get the score of the piano accompaniment of a duet?

In the Shop, click on your instrument’s icon on the top right. You are then redirected to the “instrument menu” in our catalogue. Select piano.

In the section “Browse”, you can then filter the piano scores by selecting “piano accompaniment” in the “Accompaniment” column.

You will sometimes see several scores for the same piece. On clicking on the image for each score, you will notice that in the “Information” section, we list the instrument(s) the piano accompaniment score was written for (instruments in C, in B#, etc.). Choose the one that matches your instrument.

How can I synchronise the purchases I've made in the Android app (tablet and smartphone) on the PC/Mac app?

To synchronise your purchases made in the Android app on your computer, do the following:


1. In the PC/Mac app, click on “My account” in the main menu of the app.
2. Under "My account", click on "Synchronize scores on my devices"

How can I synchronise the purchases I've made in the Android app (tablet and smartphone) on the web version?

The synchronisation of the purchases made in the Android app on our website is automatic. Simply log in at www.tomplay.com using the same account created on your Android tablet or smartphone and you will find all your purchases.

How can I synchronise the purchases I've made on the Tomplay website (or PC/Mac app) on my Android tablet or smartphone?

To synchronise your purchases made on our internet site or the PC/Mac app in the Android app, do the following:


1. In the Android app, make sure that you are connected to the same Tomplay account as the one used in order to make your purchases on our site. To look up your account or log in to another account, click on “My account” in the app’s main menu.
2. In the “My account” tab, click on “Synchronize scores on my devices"

How do I transfer the purchases I've made on my old tablet or smartphone to my new Android tablet or smartphone ?

To synchronise your purchases made on your old device, do the following:


1. In Android app of your new device, make sure that you are connected to the same Tomplay account as the one used in order to make your purchases. To look up your account or log in to another account, click on “My account” in the app’s main menu.
2. In the “My account” tab, click on “Synchronise the scores on my devices”. Select the scores you would like to import on your new device.

How can I retune the audio accompaniment to my instrument?

You have the possibility of changing the pitch of a score accompaniment in order to adjust it to your instrument. To do this: 

1. Open your score and go to “Settings”,

2. Select “Accompaniment pitch (in Hz)”. 

3. You can modify the pitch of the accompaniment to adapt it to the tuning of your instrument.

How can I transpose the pitch of a score ?

Some scores, particularly our scores for singing, are offered at several pitches.

If you wish to transpose a score into a pitch that we have not offered, contact us directly by clicking here and we will be delighted to respond to your request. 

If you wish to adapt the audio accompaniment’s pitch to match with your instrument’s tuning, see -> How to tune the audio accompaniment to my instrument? 

Troubleshooting

Webapp

Webapp

I receive a memory error message on my computer when I start a new score, what can I do?

If you get a memory error message while download a score, do the following:

1. Close all the tabs and pages of your browser, except the one you are using to read the score and try downloading it again.

2. If that does not solve the problem, delete the caches in your browser.

If the problem is still not solved, please contact us by clicking here.

The score I purchased doesn’t appear, what can I do?

Contact us by clicking here.

In the form, indicate the e-mail address associated with your Tomplay account, the payment method you used (credit card or Paypal) as well as the title of the purchased score. We will help you to solve the problem.

There is a mistake in the score I purchased, what should I do?

Contact us by clicking here.

In the form, please state the instrument, the exact title of the score and where the error is located (bar number, cursor, etc.). We will correct the score as swiftly as possible.

The cursor is lagging in relation to the audio track: what should I do?

There may be some lagging between the cursor and the audio track when reading an interactive score, particularly if you are using an external amplifier. In this case, you can manually manage the cursor’s speed in order to synchronise it with the audio track. To do this: 

1. Open your score and go to “Settings”,

2. Then “Speed (in milliseconds)”. Increase this value if you have the impression that the musical accompaniment is still behind you. 

 

If in spite of this the cursor is still lagging or you are not using an external loudspeaker: 

1. If you use Tomplay directly via your Internet browser, download the app for PC/Mac by clicking here and try again.

2. If this doesn’t resolve the problem, delete the score by going to the “My scores” section and click on the pen icon in the upper right-hand corner of the page. Look for the score you want to delete and click on the waste paper bin icon at the top right of the image.

3. Download the score again from our shop by clicking on the “Restore” button. 

 

If the problem persists, contact us by clicking here.

iPad/iPhone App

iPad/iPhone App

There is no sound in the application, what should I do?

Some users have encountered sound issues in former versions of Tomplay. If you encounter problems too, make sure that you are using the latest version of our app, and if you are not, please download it from the App Store.

If you use Bluetooth speakers, try turning up the volume of the speakers of your tablet or smartphone.

There is a mistake in the score I purchased, what should I do?

Contact us via the contact form in the app (in the “Help” menu, then “Contact us”).

In the form, please state the instrument, the exact title of the score and where the error is located (bar number, cursor, etc.). We will correct the score as swiftly as possible.

If I install the app on another iPad or iPhone, will I lose all my annotations or recordings ?

If you install Tomplay on a new device or reinstall it on the same device, you will keep all your annotations which are automatically saved on the cloud, but you will loose your recordings.

My score is downloading in the app but the loading stops, what should I do?

If you encounter difficulties in downloading a score, please check your connection and internet speed. Quit the app, open it and download the score again.

If that does not solve the problem, contact us via the contact form in the app (in the “Help” menu, then “Contact us”).

In the form, please indicate the instrument and the title of the score that is causing the problem.

I can't manage to record myself on my iPad or iPhone: what can I do ?

If you do not manage to record yourself using your device, it is probably because you have not authorised Tomplay to use the microphone in your device.

Go to the “Settings” of your iPad or iPhone, scroll to the bottom of the left-hand column and find the “Tomplay” app. Make sure that the “Microphone” sliding button is activated.

The cursor is lagging in relation to the audio track: what should I do?

There may be some lagging between the cursor and the audio track when reading an interactive score, particularly if you are using an external amplifier. In this case, you can manually manage the cursor’s speed in order to synchronise it with the audio track. To do this: 

1. Open your score and go to “Settings”,

2. Then “Speed (in milliseconds)”. Increase this value if you have the impression that the musical accompaniment is still behind you. 

 

If the problem persists, contact us by clicking here.

Android App

Android App

There is a mistake in the score I purchased, what should I do?

Contact us via the contact form in the app (in the “Help” menu, then “Contact us”).

In the form, please state the instrument, the exact title of the score and where the error is located (bar number, cursor, etc.). We will correct the score as swiftly as possible.

If I install the app on another tablet or smartphone, will I lose all my annotations or recordings ?

If you install Tomplay on a new device or reinstall it on the same device, you will keep all your annotations which are automatically saved on the cloud, but you will loose your recordings.

My score starts downloading in the app but the download stops, what can I do?

If a score doesn't download, it is most likely due to a slow internet connection. Exit the Tomplay app completely, re-open it and try downloading the score again.

If this does not resolve the problem, contact us here.

Please indicate in the form the name and level of the score that won't download as well as your instrument.

The cursor is lagging in relation to the audio track: what should I do?

There may be some lagging between the cursor and the audio track when reading an interactive score, particularly if you are using an external amplifier. In this case, you can manually manage the cursor’s speed in order to synchronise it with the audio track. To do this: 

1. Open your score and go to “Settings”,

2. Then “Speed (in milliseconds)”. Increase this value if you have the impression that the musical accompaniment is still behind you. 

 

If the problem persists, contact us by clicking here.