FAQ
I am a beginner. Can I use Tomplay?
Yes! Tomplay is suitable for all musicians of all levels including for beginners.
When searching through our catalogue, you can use the difficulty filter to find scores that suit your level.
Tomplay does offer multiple features which will help you learn the pieces you love. One of the most useful features for beginners who struggle to read notes is the visual instrument. The instrument will appear at the bottom of the screen and the notes you need to play will light up.
Why should I go for the free trial?
The free trial is the best way to understand how Tomplay works. You will have unlimited access to our whole catalogue free of charge for 14 days (all instruments except music theory, which subscribers can access with a 50% discount).
During the free trial period, you can download and play as many interactive scores as you wish, and you can decide whether Tomplay is the right tool for you. If you choose to get a subscription following the free trial, you will be charged €119.99/year, but only after the 14-day trial period.
You can cancel your free trial at any time during the 14 days and you won't be charged.
Can I cancel at anytime?
Yes, you can cancel your subscription at any time during the free trial and you will not be charged.
You can also cancel your subscription after the free trial: you will maintain access to all of your downloaded scores until the end of the current billing period. You can resubscribe later on, in which case you will gain access to all of your scores.
When is the first payment taken?
The payment of your Tomplay Premium subscription will start automatically after the 14-day trial period, unless you cancel at least 24 hours before the end of the free trial (via settings in your Tomplay account).
When you start the free trial, you will be asked to enter your payment information. At this point, you will not be charged. The first payment is taken at the end of the free trial period.
I'd like more information. Who can I contact?
You can call us on +41 21 711 49 11 or send us a message via our contact form. You can also contact us via the live chat on our website.
If you have any suggestions about the Tomplay app, please feel free to contact us.
Czas na muzykę!
Tomplay oferuje ponad 80,000 wydań nut z nagranymi wzorcowymi ścieżkami muzycznymi. Mamy materiały dla wszystkich instrumentów na wszystkich poziomach trudności!
Zabierz swoje nuty ze sobą i graj wszędzie!